Welcome to orthoVET Switzerland for veterinary referrals
Please note:
Patient owners with a referral must register here to ensure that the dog owner really wants to make an appointment with us.
As soon as the correct registration has been made, we will contact the owner to find a suitable date.
You will receive the completed form to sign on the day of your appointment. Please also note our terms and conditions below the form.
If an appointment has already been made with us, this will be confirmed (after online registration) with an e-mail from us.
Referral by the Veterinarian
- Scope of Services
We offer veterinary services such as consultations, treatments, surgeries, and emergency care. - Appointments
Appointments must be scheduled in advance. Missed appointments or cancellations within 24 hours may incur charges. - Fees and Payments
Fees are provided prior to treatment. Payment is due immediately after the service unless agreed otherwise. - Insurance
We cooperate with most pet health insurance providers; the client is responsible for claims. - Liability
We are not liable for unforeseen reactions unless proven negligent. - Emergency Services
Emergency services outside regular hours may incur additional fees. - Prescriptions and Medications
Prescribed medications are for the specific treatment only. Unused or expired medications must be disposed of according to local regulations. - Client Responsibilities
Clients must provide accurate health information and inform us of known conditions or behaviors. - Data Protection
We adhere to Swiss data protection laws. All personal and animal data is used for medical and administrative purposes only. - Applicable Law
These terms are governed by Swiss law. Disputes will be settled in the jurisdiction of the clinic’s location.
Cancellations
Missed or late cancellations (within 24 hours) will be fully charged.
Emergency Consultations
An additional fee is charged for emergency consultations based on GST (Society of Swiss Veterinarians) guidelines.
Important Notes
Payment is required immediately after each treatment, either by cash or card. By submitting the patient registration form, you confirm your understanding of the direct payment policy. The form will be signed on the day of the appointment. If a first consultation (1 hour) is canceled within 24 hours, the reserved time will be charged unless filled by another patient.
Mon: 8:00 AM-1:00 PM 2:00 PM-5:00 PM
Tue: 8:00 AM-1:00 PM 3:00 PM-7:00 PM
Wed: 8:00 AM-1:00 PM (Research)
Thu: 8:00 AM-1:00 PM 2:00 PM-5:00 PM
Fri: 8:00 AM-3:00 PM (Straight through)
Mon 8:00 – 9:30 AM
Tue 8:00 – 9:30 AM
Thu 8:00 – 9:30 AM
Dr. med. vet.
Patrick Blättler Monnier
Fasanenstrasse 13
4402 Frenkendorf
Tel. 061 903 11 11
Fax 061 903 11 13
info@orthovet.ch